Career Opportunity:

Inside Sales Specialist II

File: IS0213 | Location: Munich, Germany

Our Company is built on employee mutual commitment and respect, enthusiasm and progress. 

Teledyne DALSA is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high performance CCD image sensors and modular expandable cameras. Teledyne DALSA's products are used worldwide in machine vision, document scanning, image capture, surveillance, process monitoring, manufacturing inspection, medical imaging, and multi media. As part of our continuing growth in this high technology market, Teledyne DALSA is recruiting for the following opening:
 

Inside Sales Specialist II

 

This role will have the following mandate:

DUTIES AND RESPONSIBILITIES:

• Distribute customer leads through our Channel Partners and ensure they are successfully “followed-up” and managed.
• Provide front line contact to our channel partners on general sales inquiries
• Prepare quotations for standard and semi-custom products opportunities. When required, calculate cost and contribution margin.
• Successfully manage the order process for Regional Sales area, which includes:
• When required, new customer set-up and credit application submission.
• Verifying Purchase Order information to submitted Quotes. Resolve any discrepancies with customer and Key Account Manager.
• Documenting customer order information onto Standard Product Order Form (SPOF). Submit to Customer Support group for order entry
• Providing customer correspondence on their order activities.
• Expediting critical orders. In conjunction with the Customer Service Supervisor propose recovery plan for identified orders at “risk
• Ensuring product is shipped as confirmed to the customer.
• Enter and maintain customer information in the sales database.
• On a planned basis, follow-up and update forecast unit requirements based on open Blanket Order, Order history or open quotes
• Cooperate with Regional Sales Management to manage forecast quality and accuracy.
• Regularly follow-up with customer who have outstanding consignments. Provide options to ensure timely closure of open consignments.
• Provide first level inquiry to customer on Account Receivable issue. Escalate to KAM if no resolution can be met.
• Provide backup to KAM and other regional ISS during their travel or days off.
• Participation in and support of promotional activities such as trade shows and annual sales seminars.
• Support Sales Management on Channel Performance and reporting activities.
• Ensure product support inquiries and issues are directed in a timely manner to the appropriate support person.
• Provide local administration support.

 

QUALIFICATIONS:

• Graduate from a post-secondary electronic technology program.
• 3-5 years experience in customer service or inside sales.
• Proficiency with Windows based PC applications. Specifically Lotus Notes e-mail, Contact Management software, MS Office.
• Strong Business Acumen
• Excellent communication skills both oral and written.
• Well organized and able to work independently without direct supervision.

This position will be based in our Munich, Germany location.

 

Apply for this job.

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Teledyne DALSA offers competitive salary and an excellent benefit package. This includes group retirement savings plan with company contributions, employee profit sharing, extended health and dental benefits and a smoke free environment. Relocation assistance is also provided. Teledyne DALSA is an Equal Opportunity Employer.

General Positions

If none of our current positions fit you, you can still complete an application for a general area of interest.

Select Area	Select Position
--Select Department-- Research and Development Accounting Finance Information Systems Human Resources Manufacturing Marketing Materials Management Office Administration Quality Sales

Applications may also be submitted by surface mail:
HR Manager
Teledyne DALSA Inc.
605 McMurray Rd.
Waterloo, Ontario
Canada, N2V 2E9

No phone calls or agencies please. Only those applicants invited for an interview will be contacted. We thank everyone who applies.